What type of operational system do you have in place for asset management and/or equipment tracking? What is one weakness of your current system?

What is one thing you would change today about your invoicing process to save money and time? What ERP or financial system are you currently using?

One recurring concern that we hear most frequently from new clients is how cumbersome the invoicing process can be due to the variability introduced by thousands of contractors, pricing and submitting invoices in a multitude of different formats. Add to that, the need for adding account information to documents and routing paperwork for approval, from sites, to regional offices, to corporate accounting; it is easy to see why these procedures have very low process efficiency cycles.

The WorkOasis electronic invoicing process is completely automated with an online tax calculator, reducing cycle time and human error. Some features include:

• State and local rates for sales and use tax
• Complete look-up table of sales and use tax rates and information for every U.S. taxing jurisdiction
• Easy search functionality by state, country, city, or ZIP code
• Rates are always up-to-date, so you can calculate the most accurate amount of sales tax based on current rates
• Integrated calculator that automatically calculates tax liability from the taxable amount you enter
  

How can technology help you stay cool and save you money in the summer months?

What service management needs do you have today that are not being met by technology?

The thing I most commonly hear from service management companies is the difficulty they have receiving and acknowledging work orders from multiple technologies; specificially ServiceChannel, FM Pilot and FM Maintenance. WorkOasis has taken the first step in solving this problem with the email parser (screenshot shown here), but the best long term solution would be the development of data standards and requirement for open connectivity.

-Bob Dickhaus